Frequently Asked Questions

The Office of Continuing Education strives to provide programming opportunities that are both current and relevant to your professional practice. Programming tends to fill up quickly so to ensure your placement, submit a completed registration, including name, address, email address, and home or cell phone number. Your registration will be complete and confirmed once you receive a confirmation email stating that you are enrolled in the course. This email will provide a direct link to access the course.

• Once you register for the course, you will receive an email with the access link.
• Each participant must submit an individual registration to receive CEs. Please do not share your unique Zoom webinar links.
• CEs will only be awarded to attendees that participate in the full webinar(s) for which they are registered. Attendance will be automatically recorded by Zoom upon your arrival to and departure from the webinar. Be sure to plan ahead so that you are logged into the webinar on time.
• Please allow yourself enough time to install Zoom on your desktop or phone in advance of the meeting start time: https://zoom.us/support/download.
• Certificates will be issued to participants who meet attendance requirements within 7 business days of the course.
• CEs will be reported to CE Broker within 14 business days for those who provide their license numbers upon registration or when completing the post-course evaluation.

We realize that on occasion something unexpected may occur that would keep you from attending a training. Please review our cancellation policy below and contact our office with any questions or concerns.

• Cancellation requests must be received by email or phone. Your request is not considered complete until you receive a confirmation from the CSW Office of Continuing Education by email or phone.
• For requests received by the CSW Office of Continuing Education 5 or more business days prior to training/event, 100 percent of your total payments will be refunded.
• Any cancellation prior to the scheduled training is eligible for a transfer to another date during the same calendar year.
• For no-calls/no-shows on the training date or any time after the training begins, no refunds or transfers will be provided.
• If you need to request a refund for a self-paced (asynchronous) course, we must receive your request within 24 hours of your registration date and you must not have accessed the course content. After 24 hours, you are able to transfer your registration to another course during the same calendar year.

We strive to host inclusive, accessible events that enable all individuals, including individuals with disabilities, to engage fully. If you require an accommodation such as live captioning or interpretation to participate in this event, please contact us at cswce@osu.edu (preferred) or via telephone at 614-292-3032. Requests received at least 14-days in advance of the course start date will generally allow us to provide seamless access, but the College of Social Work will make every effort to meet all accommodation requests that we receive.

To receive CE credit, participants must score a minimum of 80% for each module Quiz. If participants are not initially successful, they may have additional attempts to receive credit. Each course will list its specific requirements on the Quiz introduction page at the end of every module.

The Ohio State University College of Social Work, (Provider: RCST111747), is an approved* provider for The State of Ohio Counselor, Social Worker and Marriage and Family Therapist (CSWMFT) Board. *All courses hosted by CSWCE are approved for this Board unless the course description states otherwise.

The Ohio State University College of Social Work, (Provider: 50-24068), is an approved* provider for The Ohio Chemical Dependency Professionals (OCDP) Board. *Courses that have been approved for this Board will note the appropriate content areas in the course description.

The Ohio State University College of Social Work, (Provider: 1628), is approved* to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. ACE provider approval period: 4/30/22-4/30/25.

*Courses that have been approved for this Board will have the above statement listed in the course description.

The Office of Continuing Education is proud to work collaboratively within the University and with social service networks across the state to provide quality, evidence-based, professional development opportunities for Ohio’s human service professionals. If you have strong expertise in emerging issues and are skilled in areas that would benefit Social Workers, Counselors, and Marriage and Family Therapists, we would like to hear from you! Please submit a presenter application to get started.

We would also like to hear from individuals who are interested in providing quality, evidence-based trainings for Prevention and Treatment Professionals! Please submit a presenter application to get started.

If you are planning a conference or training program for professionals in the human services field, please let us know how we might be of help by submitting a co-sponsorship application.

We are committed to providing an optimal learning experience for both our attendees as well as our presenters. However, we do recognize there may be instances that require us to review circumstances that have caused concern for either a participant, an instructor, or both. Below outlines our process for addressing those concerns. Any questions or concerns regarding this process should be directed to the Director of Continuing Education.

Complaints or grievances must be submitted in writing either by email at cswce@osu.edu or standard mail to the corresponding address below:

Office of Continuing Education
College of Social Work
The Ohio State University
1947 College Road
325 Stillman Hall
Columbus, OH 43210
Attn: Ashley Garcia, Continuing Education Director

Complaints will be reviewed by the Director of Continuing Education and the Social Work Consultant. Written responses will be sent within 30 days of receipt of the complaint

Individuals issuing the complaint or grievance may request a hearing with the Director of Continuing Education and the Social Work Consultant as well as other recognized professional subject experts when appropriate. This will occur in the event the complainant disagrees with the written response.