Self-Paced 988 Lifeline Catalog
Crisis Management
Agitation and Coregulation: Working with People During a Crisis
This interactive training explores how professionals can effectively respond to agitation and escalation in workplace- and client-facing settings by focusing on coregulation and nervous system awareness. Participants learn how physiological states, unmet needs, and organizational pressures contribute to crisis behaviors. Through reflection, discussion, and roleplay, attendees explore de-escalation strategies grounded in compassion, clarity, and connection.
Suicide
Assessing Suicidality over the Phone
This training is designed to help 988 call line professionals understand their role and responsibilities when it comes to assessing suicidality over the phone. The session will review current best practices for suicidality and risk factors for suicide.
Behavioral Health, Trauma/Trauma-Informed Care
Call, Connect, Care: Empowering 988 Workers to Guide Callers Through Ohio’s Substance Use Care System
This interactive training offers a trauma-informed framework for understanding substance use disorders (SUDs), recovery and the systems of care that support individuals impacted by substance use.
Behavioral Health
Cannabis Use: Why Not? Discussion of First-Time Use and Crisis Risks
Cannabis is everywhere, and perceptions of its use vary widely. From individual state legislation around its legalization, to federal scheduling relegating it as having no medicinal benefit, to various off-shoots of cannabis products available in gas stations across the United States, there’s no escaping it.
Care for the Carer: The Importance of Cultivating Self-Compassion as a Helping Professional
This reflective, skills-based workshop is grounded in Dr. Paul Gilbert’s Compassion-Focused Therapy (CFT) approach and Dr. Stephen Porges’s Polyvagal Theory (PVT).
Behavioral Health, Crisis Management
Crisis Counseling with Youth: Assessing and Intervening Around Suicide, Self-Injury and Violence Towards Others
In this session, attendees learn how to engage in crisis counseling with youth. More specifically, they learn how to assess and intervene in crisis situations with youth who are suicidal, at risk of harming themselves or at risk of harming others.
Crisis Line Intervention: Responding to Domestic Violence Calls
This training provides crisis line workers with the knowledge and practical skills to support individuals experiencing domestic violence and intimate partner violence.
Behavioral Health, Crisis Management
De-escalation: Providing Steady Presence During Moments of Agitation
This training aims to equip professionals in addiction treatment and other helping professional settings with the essential skills to prevent and manage behavioral outbursts through effective de-escalation techniques.
Behavioral Health
Diagnosis, Referrals and Treatment of Cannabis Use Disorder
This training reviews the 11 criteria of cannabis use disorder, red flags that indicate if someone is likely to develop a use disorder, and symptoms to determine if there is a crisis or not.
Crisis Management
Evidence-Based Best Practices for Call Specialists to Support LGBTQIA+ Individuals in Crisis
This cultural competency training expands the framework for engaging and supporting LGBTQIA+ youth in Ohio.
Recent News
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Faculty
Dr. Taylor Reed-Jones Using Self-Originated Theory to Inspire and Drive Practice
Dr. Taylor Reed-Jones, who joined the College of Social Work in August 2025, is already taking a seat at tables where social workers have not always been represented. Interdisciplinary gatherings over a common goal Over this past summer, Dr. Reed-Jones participated in the Racial Democracy Crime and Justice Network (RDCJN) Summer Research Institute at the […]
Faculty
Newly Released: Epistemic Injustice and Resistance in Social Work
Congratulations to Dr. Ran Hu, who co-edited the new volume, Epistemic Injustice and Resistance in Social Work: Rethinking Social Justice in Practice, Education and Research with Dr. Eunjung Lee and Dr. Andrea Greenblatt.
Research
Research Brief: How jobs in different industries may shape methamphetamine use risk in U.S. communities
Local employment patterns may drive substance use risks more than individual factors alone. New research reveals that U.S. counties with higher concentrations of jobs in utilities, construction, and support services experience elevated rates of methamphetamine use. These findings highlight how workplace environments and economic dynamics directly shape community public health.
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