988 Lifeline Training Series
Since 2021, the Ohio 988 Lifeline Training Series has provided on-going live and asynchronous trainings for 988 and other crisis line call, chat, and text workers. This project is made possible thanks to generous grant funding from the Ohio Department of Behavioral Health. You can contact our team at 988trainings@osu.edu.
Live 988 Lifeline Trainings
Register for upcoming FREE live Zoom webinars.
Filter Trainings
Generational Communication
When You Can’t See Them: Co-regulation and Sensory Support in Phone-Based Crisis Care
Crisis Line Intervention: Responding to Domestic Violence Calls
Care for the Carer: The Importance of Cultivating Self-Compassion as a Helping Professional
Self-Regulation and the Crisis Worker
Motivational Interviewing Basics for 988 Call Specialists
Exploring Eating Disorders and Body Image on a Spectrum
Responding Effectively to Youth in Crisis: Best Practices for Serving Minors on Crisis and Social Service Phone Lines
Self-Paced 988 Trainings
Browse and search our catalog of recorded, self-paced webinars.
Filter Courses
ABCs of Harm Reduction
This training educates participants on the concepts of harm reduction and ways to support people who continue to participate in risky behaviors, such as substance use and gambling.
Agitation and Coregulation: Working with People During a Crisis
This interactive training explores how professionals can effectively respond to agitation and escalation in workplace- and client-facing settings by focusing on coregulation and nervous system awareness.
Anxiety Disorders in Adolescents: A Practical Approach to Treatment and Crisis Prevention
This training examines the prevalence of anxiety disorders in adolescents.
Assessing Suicidality over the Phone
This training is designed to help 988 call line professionals understand their role and responsibilities when it comes to assessing suicidality over the phone.
Best Practices for Suicide Risk Assessment and Safety Planning
This training addresses best practices for suicide risk assessment using the Columbia Suicide Severity Rating Scale (C-SSRS), an evidence-based tool that is considered the gold standard for assessing suicide risk.
Call, Connect, Care: Empowering 988 Workers to Guide Callers Through Ohio’s Substance Use Care System
This interactive training offers a trauma-informed framework for understanding substance use disorders (SUDs), recovery and the systems of care that support individuals impacted by substance use.
Cannabis Use: Why Not? Discussion of First-Time Use and Crisis Risks
This training explores the myths, perceptions, and pros and cons of cannabis use that all clinicians should be aware of when working with people who use cannabis.
Changing for Good: The Transtheoretical Model of Change
Helping professionals are often enlisted by client systems to help the client system change and/or to help someone in the client systems’ life change.
Crisis Counseling with Youth: Assessing and Intervening Around Suicide, Self-Injury and Violence Towards Others
In this session, attendees learn how to engage in crisis counseling with youth.
Crisis Intervention Strategies: Promoting Adolescent Mental Health and Well-being
This training provides an in-depth understanding of common mental health issues adolescents face, such as anxiety, depression, self-harm and suicidal ideation.
