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Trauma 101: What Crisis Workers Should Know


OCTOBER 16, 2023 | 9 a.m. – 12:15 p.m. ET

Deadline for registration is October 14

3 CEs

This training is approved for CE for social workers, counselors, and marriage and family therapists in the state of Ohio. This training is approved for treatment providers in domain C2 in the state of Ohio.


Level of Course | 100 Beginner




Many clients who present to crisis workers or mental health providers have experienced past or recent traumatic events which greatly impact their overall mental health. It is important that crisis intervention workers and mental health providers understand how past traumatic events impact those they serve. In this workshop, the basics of psychological trauma and how it impacts mental health will be discussed. Attendees will learn important trauma-informed principles that can guide their work. Strategies for promoting and supporting those in crisis who have experienced a recent or past trauma will be presented. Finally, an overview of evidence-based approaches to support those who have experienced traumas will be provided. Attendees will engage in several experiential activities that can be used with clients, so please come prepared with paper and drawing/writing materials.


      1. Participants will be able to describe how trauma impacts one’s mental health.
      2. Participants will be able to develop a trauma-informed approach for supporting those who have experienced a trauma.
      3. Participants will be able to describe trauma-informed approaches (e.g., treatment approaches, community resources, etc.) that can be used in approaching those who have experienced trauma.


9 a.m. – Discuss how trauma impacts one’s mental health

10:10 a.m. – Break

10:18 a.m. – Learn trauma-informed approaches for supporting those who have experienced a trauma

11:15 a.m. – Break

11:22 a.m. – Learn about evidence-based approaches to addressing trauma

         12:00 p.m. – Q&A

         12:15 p.m. – Close

Participants are required to stay logged-in for the Q&A portion of the training for successful completion, as it is part of the educational portion of this course.

Presented by: 

Victoria Kress, PhD, LPCC-S, NCC, CCMHC

Distinguished Professor and Director of Clinical Mental Health and Addictions Counseling Programs at Youngstown State University

Victoria E. Kress, Distinguished Professor, Ph.D./LPCC-S, NCC, CCMHC is the director of the clinical mental health and addictions counseling programs at Youngstown State University. She served as a governor appointed member of the Ohio Counselor, Social Worker, and Marriage and Family Therapist Board. She has been the recipient of over 40 professional and community service awards, most of which for her advocacy, leadership, scholarship, community service, and mentorship initiatives. She has also received awards for her work with people who have intellectual disabilities, for empowering girls in her community, for her sexual assault prevention efforts, and for her child abuse advocacy work. She has published over 130 refereed articles and book chapters, and she has co-authored 5 books on counseling youth and adults. She has been recognized in a number of publications as the top producer/publisher in counseling journals over the past two decades. She served as the associate editor of the Journal of Mental Health Counseling, and as an editorial board member for many counseling journals. She is a past president of Chi Sigma Iota International, the Association for Humanistic Counseling, and the Ohio Counseling Association; she is a past ACA Midwest Region Chair; and she is the current president of the North Central Association for Counselor Education and Supervision. She has volunteered and worked in Malawi, Zambia, Rwanda, and Tanzania, promoting mental health awareness and training, and the professionalization of counseling.

Evaluations will be distributed within 24 hours after the training via email. You will receive a link where you can submit the completed evaluation. The links come from our Qualtrics survey software, so please be sure to check your spam folder. Evaluations must be completed to receive CE credits. Certificates will be emailed to you within 30 days of the training date.

We strive to host inclusive, accessible events that enable all individuals, including individuals with disabilities, to engage fully. You may request accommodation or inquire about accessibility as part of the Zoom registration process. Please contact us at should you need further assistance.


The Ohio State University College of Social Work, (Provider: RCST111747), is an approved* provider for
The State of Ohio Counselor, Social Worker and Marriage and Family Therapist (CSWMFT) Board.
*All courses hosted by CSWCE are approved for this Board unless the course description states otherwise.

The Ohio State University College of Social Work, (Provider: 50-24068), is an approved* provider for
The Ohio Chemical Dependency Professionals (OCDP) Board.
*Courses that have been approved for this Board will note the appropriate content areas in the course description.

The Ohio State University College of Social Work, (Provider: 1628), is approved* to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. ACE provider approval period: 4/30/21-4/30/22.

*Courses that have been approved for this Board will have the above statement listed in the course description.