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ABOUT

The Ohio CareLine is an emotional support call line created by the Ohio Department of Mental Health and Addiction Services and answered by Ohio community agencies. We are pleased to provide this CareLine Development Training Series. These free trainings are designed for CareLine and crisis call line workers.

Our objective is to provide both live and self-paced trainings that will help provide opportunities for professional development, increase confidence, expand individual knowledge bases, and enhance the existing skills of call line workers.

FREE LIVE TRAININGS

Free live webinars will be available through June 30, 2023

NEW TRAININGS

NEW – Empathy on the Phone: Using Your Voice to Deescalate and Promote Safety

SEPTEMBER 30, 2022 | 9am – 12:15pm

 

NEW – Assisting CareLine Callers Who Experience Chronic Pain

OCTOBER 6, 2022 | 9am – 11am

 

NEW – Responding to Suicidal Clients: What Telephone Support Workers Can Do

OCTOBER 19, 2022 | 1pm – 4:15pm

 

More Details & Registration Link Coming Soon: 

NEW – How to Support Those who Suffer from Panic Attacks & Anxiety

OCTOBER 21, 2022 | 10am – 1:15pm

NEW – Helping During Times of Crisis: Strategies for Assessment and Intervention

OCTOBER 26, 2022 | 12pm – 3:15pm

 

NEW – Behavioral Health Crisis Care Considerations for Children in Rural Appalachia

OCTOBER 27, 2022 | 10am – 11:30am

 

NEW – Assisting CareLine Callers Who Experience Workplace Stress

NOVEMBER 3, 2022 | 9am – 11am

FREE SELF-PACED TRAININGS

Free self-paced trainings (built from recordings of live webinars) will now be available through June 30, 2023. You can browse individual self-paced trainings below or view our full catalog of CareLine self-paced courses here!


DEVELOPED IN 2022
DEVELOPED IN 2021

PARTNERSHIP

In a generous partnership with The Ohio Department of Mental Health and Addiction Services, The Ohio State College of Social Work is presenting a series of free, online training opportunities to crisis call line workers.

The Ohio State University, College of Social Work is an approved provider for the State of Ohio Counselor, Social Worker and Marriage and Family Therapist (CSWMFT) Board.
Provider Number: RCST111747

The Ohio State University College of Social Work is an approved provider for The Ohio Chemical Dependency Professionals Board. Provider Number: 50-24068

Subscribe to our mailing list to receive announcements for upcoming trainings, our newsletter, and periodic special events.

SUBSCRIBE HERE