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ABOUT

The Ohio CareLine is an emotional support call line created by the Ohio Department of Mental Health and Addiction Services and answered by Ohio community agencies. We are pleased to provide this CareLine Development Training Series. These free trainings are designed for CareLine and crisis call line workers.

Our objective is to provide both live and self-paced trainings that will help provide opportunities for professional development, increase confidence, expand individual knowledge bases, and enhance the existing skills of call line workers.

FREE LIVE TRAININGS

Free live webinars are available through June 30, 2022

NEW TRAININGS


Compassion Resilience and Self-Care
MAY 6, 2022 | 9:00 – 10:30 am

Strategies for Responding Effectively to CareLine Callers with Substance Use
Disorder

MAY 13, 2022 | 9:00 – 11:15 am

Call Management in an Unmanageable World
MAY 18, 2022 | 1:00 – 3:15 pm

Cultural Humility & Ethical Practice
MAY 25, 2022 | 9:00 am – 12:15 pm

Strategies for Preventing and Addressing Burnout, Compassion Fatigue, and Vicarious Trauma
JUNE 3, 2022 | 9:00 am – 12:15 pm

9-1-1 and 9-8-8: A Team Approach to Crisis Calls and the Interoperability of 9-8-8 with Community 9-1-1 Systems
JUNE 8, 2022 | 1:00 – 2:30 pm

Documentation Basics
JUNE 10, 2022 | 10:00 am – 12:00 pm

Common Ground: Identifying and Resolving Conflict in the Workplace
JUNE 15, 2022 | 9:00 am – 12:15 pm

Needs Assessment With Crisis Line Callers
JUNE 17, 2022 | 10:00 – 11:30 am

Trauma-Informed Care: An Introduction for Direct Service Staff
JUNE 22, 2022 | 9:00 am – 12:15 pm

FREE SELF-PACED TRAININGS

Free self-paced webinars available through June 30, 2022


DEVELOPED IN 2022
DEVELOPED IN 2021

PARTNERSHIP

In a generous partnership with The Ohio Department of Mental Health and Addiction Services, The Ohio State College of Social Work is presenting a series of free, online training opportunities to crisis call line workers.

The Ohio State University, College of Social Work is an approved provider for the State of Ohio Counselor, Social Worker and Marriage and Family Therapist (CSWMFT) Board.
Provider Number: RCST111747

The Ohio State University College of Social Work is an approved provider for The Ohio Chemical Dependency Professionals Board. Provider Number: 50-24068

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SUBSCRIBE HERE